Cancellation & Refund Policy
What you are buying
PromptCut Pro is a digital pass that unlocks extra editing tools for 1 month (30 days) from the day your code is issued. The price is ₹100 in India (paid by UPI) and US$20 elsewhere (paid by PayPal). Nothing is shipped; you receive a code by email after we verify your payment.
Cancellation
Pro does not renew automatically, so there is nothing to cancel. If you do not buy again, your Pro access ends when the month is over and the free tools keep working.
Refunds
Because access is digital and delivered by code, payments are generally not refundable once a code has been issued and activated. We will refund you in full if:
- you paid more than once for the same month;
- you paid but did not receive a working code within 3 working days of emailing us your payment details; or
- a Pro feature we advertise does not work on your device and we cannot fix it within 7 days of your report.
To ask for a refund, email youthindia33@gmail.com within 7 days of payment with your transaction ID and a short description. Approved refunds are sent back by the same method (UPI or PayPal) and usually arrive within 5 to 10 working days, depending on your bank.
Lost code
If you lose your code while your Pro month is still running, email us your transaction ID and we will send it again.
Contact
Write to youthindia33@gmail.com. We usually reply within two to three working days.